F.A.Q.
HAVE A QUESTION?
Have a question that’s not answered elsewhere on the site? See our frequently asked questions below and if you still don’t find your answer please contact us by phone or email.
F.A.Q.
HAVE A QUESTION?
Have a question that’s not answered elsewhere on the site? See our frequently asked questions below and if you still don’t find your answer please contact us by phone or email.
Free Local Delivery
Family-Owned
Free Assembly & Setup
Free Local Delivery
Free Assembly & Setup
Family-Owned
how can we help?
frequently asked questions
WHAT TYPES OF PRODUCTS DO YOU SELL?
We specialize in a wide range of home furniture, electronics, and appliances. Our extensive collection includes stylish and functional pieces for every room in your home, top-of-the-line electronics, and reliable appliances to make your life easier.
DO YOU OFFER DELIVERY SERVICES?
Absolutely! We provide free local delivery to ensure a hassle-free experience for our valued customers. Once you’ve made your purchase, our team will coordinate with you to schedule a convenient delivery time. Sit back and relax while we take care of delivering your new furniture, electronics, or appliances right to your doorstep.
WHAT AREAS DO YOU OFFER FREE LOCAL DELIVERY TO?
We offer free local delivery within a specific radius from our store. Please provide your location details during the checkout process, and our system will automatically determine if you qualify for our free delivery service.
CAN YOU SERVICE MY APPLIANCES IF THEY REQUIRE MAINTENANCE OR REPAIRS?
Certainly! We understand that appliances can occasionally require maintenance or repairs. Our skilled technicians are trained to service a wide variety of appliances. Whether it’s a minor issue or a major repair, you can rely on our expertise to get your appliances back in working order. Please call our service line at (336) 786-4442 to schedule a service appointment.
HOW LONG DOES IT USUALLY TAKE TO SERVICE AN APPLIANCE?
The duration of appliance servicing can vary depending on the complexity of the issue and the availability of spare parts, if required. Our goal is to provide prompt and efficient service, minimizing any inconvenience caused. Once you schedule a service appointment, our technician will assess the problem and provide you with an estimated timeframe for completion.
DO YOU OFFER ANY WARRANTY ON YOUR PRODUCTS?
Absolutely! We stand behind the quality and durability of our products. Many items come with manufacturer warranties, and we also offer extended warranty options for additional peace of mind. Please refer to the product description or contact our sales team at (336) 786-8659 for more information on specific warranty details.
CAN I APPLY FOR FINANCING TO MAKE MY PURCHASE MORE AFFORDABLE?
Yes, we offer a 12-month, no-interest financing plan with our Brannock & Hiatt Credit Card. To learn more about our financing options, please visit our store or contact our sales team at (336) 786-8659 for assistance.
we've got you covered
FAST, RELIABLE, & CONVENIENT
Whether you need interest-free financing, help with getting a product serviced, or simple, convenient payment options, we've got you covered.
Brannock & Hiatt
Credit Card
We offer 12 Months, No Interest Financing with our Brannock & Hiatt Credit Card
Repair
Request
Repair your appliances as soon as today with Brannock & Hiatt's trained professionals
Online
Payment
We're here to make shopping simple. Make payments to your
Brannock and Hiatt account online!
Brannock & Hiatt
Credit Card
We offer 12 Months, No Interest Financing with our Brannock & Hiatt Credit Card
Repair
Request
Repair your appliances as soon as today with Brannock & Hiatt's trained professionals
Online
Payment
We're here to make shopping simple. Make payments to your
Brannock and Hiatt account online!
Trusted & Reliable
our Brands
At Brannock and Hiatt, we only offer the most trusted, reliable brands on the market.
whirlpool
kitchen aid
lazyboy
vaughan- bassett
spring air
weber
maytag
SPEED QUEEN
BIG GREEN EGG
SAMSUNG
TEMPUR-PEDIC
SEALY
VERMONT
UNIVERSAL
TROUTMAN CHAIR CO.
TOYOSTOVE
STEIN WORLD
SMITH BROS
RIVERSIDE
REDMAX
POLYWOOD
PALETTES
NULL
MONESSEN
MCKINLEY
LEGACY CLASSIC
KINCAID
HOOKER
HOMECREST
HILLSDALE
HANAMINT
HAMMARY
GALTECH
EBEL
DIMPLEX
CRAFTMASTER
CR LAINE
BUCKSTOVE
BEST
BASSETT
BASSETT 2
AMERICAN DREW
AMANA
A-AMERICA
Experience our Difference
Experience our Difference
Outstanding Selection of Quality Furniture, Appliances & Electronics
Best La-Z-Boy Selection in the Area
A 3rd Generation, Family Owned and Operated Local Business
Free Local
Delivery
Experienced, Factory-Trained Service Department
Free Assembly
And Set Up
Full-Service
Parts
Department
Friendly, Experienced Sales Staff
Outstanding Selection of Quality Furniture, Appliances & Electronics
Best La-Z-Boy Selection in the Area
A 3rd Generation, Family Owned and Operated Local Business
Free Local Delivery
Experienced, Factory-Trained Service Department
Free Assembly And Set Up
Full-Service Parts Department
Friendly, Experienced Sales Staff
serving the community
Customer Testimonials
We’ve been serving the Mt. Airy community for over 50 years. See what our loyal customers have to say about us.
"We drove from Colfax to Mt. Airy and purchased a new washer & dryer from these super nice people. After just a few weeks, I had a problem with my washer. The service technician drove all the way to my house just to show me how to clean the filter in the water hose which had materials from my well water. You can’t ask for any better customer service than that!"
"Brannock & Hiatt is our go-to store when it comes to furniture shopping. The selection, prices, and customer service are unbeatable and it feels wonderful to know we're supporting a local business that's been around for generations! The Brannocks and their staff are amazing to deal with and know their stuff when it comes to furniture, appliances, and interior design."water. You can’t ask for any better customer service than that!"
"Brannock & Hiatt has helped furnish two homes for us and has been a furniture staple in my family since I can remember! The quality and great prices are reasonable! Tommy, Shep, Diane, and the other employees are wonderful! A few years ago Shep was locking up on a Saturday and took us back in for a heating element for my stove! What great customer service!"
"I have an older refrigerator purchased at Brannock and Hiatt by the previous owner of my house, that was making strange noises right before Christmas. I was worried about my food and called service. My appliance was repaired the same day with a $22 part! You just don't get this kind of service anywhere. I highly recommend them. I have bought living room furniture, my basement furniture, a woodstove and a Big Green Egg. They have always been great to work with and always make sure I'm happy."
"Love, love this place! From furniture to appliances this is my go to place. The owners, the salespeople, the service and delivery guys are all fantastic! They go above and beyond to accommodate. No where else can you find this service anymore. You all are the best!"
get in touch
Request more information
Wondering if a particular product is in stock? Need a product serviced? Have questions about our 12-month interest-free financing? Something else? We'd love to hear from you!
Contact us
Fill out the form below with your inquiry and one of our team members will get back to you as soon as possible.
BUSINESS HOURS
Monday – Friday
8:30 am – 5:30 pm
Saturday
8:30 am – 2:00 pm
Sunday
Closed
420 N Main St, Mt Airy, NC 27030
Sales
(336) 786-8659
Service
(336) 786-4442
Contact us
Fill out the form below with your inquiry and one of our team members will get back to you as soon as possible.
BUSINESS HOURS
420 N Main St, Mt Airy, NC 27030
Monday – Friday
8:30 am – 5:30 pm
Saturday
8:30 am – 2:00 pm
Sunday
Closed
Sales
(336) 786-8659
Service
(336) 786-4442